Process analysis
At Cloudmuscle, we value simplifying and improving your business workflows. By working closely with you, we find what’s not working and create a clear plan for improvement. Our goal is to transform your processes into a competitive advantage, driving growth through effective Salesforce implementation.
Architecture & Design
We carefully plan and design your Salesforce solution to meet your current and future business needs. Our collaborative approach ensures a scalable and flexible architecture that adapts to your evolving requirements. This includes Sales Cloud, Service Cloud, Marketing Cloud, Experience Cloud, and other relevant solutions.
Governance
Cloudmuscle sets clear rules and procedures to manage your Salesforce ecosystem, ensuring smooth operations, data security, and compliance. Our practical governance framework allows your business to grow seamlessly while maintaining control and oversight of your Salesforce implementation.
User Training and Adoption
We help train your team to use Salesforce effectively. Our customized training documentation helps your staff make the most of your Salesforce solution and other tools. We use a combination of custom documentation, tailored trail mixes, in-app guidance, and “How-to” videos. This boosts your business processes and customer interaction.
AppExchange
At Cloudmuscle, we search through the Salesforce AppExchange to find and incorporate the best apps and solutions that enhance your Salesforce platform’s capabilities. Our expertise guarantees you use the most effective tools to tackle your business challenges and opportunities, customizing your Salesforce setup with tailored AppExchange solutions.
Our pragmatic approach to doing business
At Cloudmuscle, we value a pragmatic approach to doing business. We keep things simple and aim to start working within two to four weeks after your Final Go. Our process involves:
- An initial 15-30 minute conversation to discuss the high-level challenge.
- A 1-hour follow-up meeting to introduce Cloudmuscle, Salesforce, and understand your challenge, business, and goals.
- A 1-hour discovery session with one of our consultants and your process owner.
- Presentation of approach, planning, estimation, and quote.
- Go or No-Go decision.
